ML-driven optimisation at Skedulo
Delivered machine-learning-driven optimisation capabilities within a global workforce management SaaS platform.
AI Advisory & Consulting profile
Senior technology executive and AI advisor with 26 years in technology leadership and 34 years in hands-on software product development. I regularly advise executives on technology adoption, translating complex AI developments into practical strategy, governance and business outcomes. I delivered ML-driven optimisation capabilities at Skedulo, enterprise-grade AI-enabled service capability for MEGT in a government-regulated domain, and AI consumer services for Dotzle in the UK. My work includes regulatory and privacy requirements, AI product considerations, and responsible AI adoption in the software development lifecycle. I’m authoring Method.AI, an AI deployment methodology based on this experience.
AI in regulated servicesDelivered enterprise-grade AI service capability for MEGT in a government-regulated domain.
ML at platform scaleDelivered ML-driven optimisation capabilities at Skedulo and AI consumer services for Dotzle in the UK.
Executive AI advisorRegularly advises on technology adoption, responsible AI, risk and practical business outcomes.
Role-fit capabilities
Executive AI advisoryAI strategy & adoptionResponsible AI governanceAI risk, privacy & oversightML / GenAI service deliveryAgentic AI & RAGAI product considerationsRegulated environmentsAI adoption in the SDLCExecutive communicationTechnology adoption & vendor advice
Selected impact
AI services in a regulated domain
At MEGT, delivered enterprise-grade AI-enabled service capability, accounting for regulatory and privacy requirements alongside technical and AI product considerations.
Consumer AI services at Dotzle
Delivered AI consumer-oriented services for Dotzle in the UK.
AI adoption and executive advice
Advises leaders on technology adoption and AI risks, and applies practical AI tooling in the SDLC while authoring Method.AI.
Professional experience
Jun 2024 - Present
Australia · UK
Founding Partner · Juicy Brains
Provide fractional, interim, contract and permanent AI Technology, Product and Adoption advisory services to early-stage and scaling ventures and enterprise innovation teams in Australia and the UK. Work spans technical strategy, digital transformation, platform and enterprise architecture, hands-on AI (SDLC and end-user services), data & platform implementation, product roadmaps, delivery, team formation, vendor management and engineering culture.
Current engagement · MEGT: Technical Lead delivering enterprise-grade AI-enabled service capability in a government-regulated domain, across GCP (Data & AI) and AWS (Platform), with regulatory, privacy and AI product considerations. Client work also includes Motor Platform (AU), Wistla (UK) and Dotzle (UK); delivered AI consumer services for Dotzle.
Compliance: ISO/IEC 42001:2023, ISO 27001, HIPAA, GDPR, RFFR and SOC 2.
Jan 2020 - May 2024
UK · US · Australia · Vietnam
Executive VP, Technology and Innovation · Skedulo
Led the end-to-end Product and Technology function for a global workforce management SaaS business. Delivered ML-driven optimisation capabilities within the platform. Built a high-performance organisation across four countries with product, UX, customer support, cybersecurity, infrastructure, platform, application and solutions engineering capabilities. Championed the Deskless Productivity Cloud and worked across the business to improve customer outcomes and delivery.
Compliance: HIPAA, GDPR, SOC 2, ISO 27001.
Mar 2018 - Jan 2020
London · Sheffield · Paris · Sydney
Chief Product and Technology Officer · Perkbox
Led a 100-person product and engineering team delivering an AWS-based SaaS platform across the UK, Ireland, France and Australia, serving thousands of businesses and hundreds of thousands of employees. Combined hands-on technical work with product, people, operational and board-level responsibilities.
Compliance: ISO 27001, GDPR.
Sep 2009 - Dec 2014
London · New York
Founder and CTO · Open Video Ads
Created an open-source initiative for IAB VAST/VPAID-compliant video player technology, then built a commercial business serving millions of video ads daily. Sold the business and technology to JW Player in 2014.
Sep 2009 - Jul 2013
Global
Group CTO · Zattikka
Led technology across five game studios in a social and casual gaming group, managing teams and platforms spanning web and mobile.
Skills: Acquisition/merge and integration activities, group level multi-org team formation and management, cross group performance reporting, technology standards development and rollout.
Apr 2002 - Dec 2006
London · Global
Head of Mobile Technology · Yahoo!
Built Yahoo!’s global mobile engineering unit from London and led an organisation of 350+ engineers across the UK, Europe, the US, South America, China, Australia and Southeast Asia. Delivered mobile products including Yahoo! Mail, Yahoo! Finance, the first Yahoo! Mobile Apps and the FIFA World Cup mobile service. Oversaw technology aspects of acquisitions and strategic integrations.
Skills: The delivery of cost efficient platform and service architecture at very large load levels, global massively distributed (32 countries) multi-disciplinary engineering team and programme/delivery management, agile practices, vendor and partner management (including FIFA, T-Mobile, Vodafone, Nokia etc), acquisition integration processes and management, 3rd party API integrations at scale, risk management, stakeholder engagement and management, strong communication and leadership, high performance delivery culture development, compliance management
Feb 2001 - Mar 2002
London, UK
Interim CTO · XTempus
Led technology and product strategy for an early-stage mobile venture through its 2002 exit.
2000
Sydney, Australia
CTO · Talking Point Australia
Led early R&D into natural language processing and agent technology deployed on a JavaCard SIM. The innovation received the Golden Palm award at Mobile World Congress.
1997 - 1999
Sydney · Helsinki
Research and Development Manager · Nokia
Managed Nokia’s Australian mobile R&D centre following the acquisition of my consulting company, supporting the integration of the team into Nokia. Delivered multiple complex software projects across the hardware and software lifecycle for mobile devices and mobile network products.
1996 - 1999
Sydney, Australia
Co-Founder and CTO · The Indigo Corporation
Built an object-oriented technology consultancy serving telecommunications and finance clients, including HP R&D, Nokia R&D, Macquarie Bank and FAI. Sold the business to Nokia in 1999 to support its Australian R&D presence.
1993 - 1996
Australia
Senior Consultant · Object Consulting Pty. Ltd.
Delivered object technology and distributed computing consulting, and co-authored Mentor, a full-lifecycle object-oriented methodology.
1989 - 1993
London, UK
Contract Software Engineer · Chase Manhattan Bank
Lead developer for dealing-floor position management software, including development, deployment and operational maintenance.
Technical breadth
Cloud & platform: AWS (including Bedrock), GCP (including Vertex AI), Terraform, serverless, Docker, Kubernetes, infrastructure and cloud-native systems. Languages & application: TypeScript, JavaScript, Node.js, React, React Native, Python, Java, Go, PHP, C++, Swift and Kotlin. Data & integration: PostgreSQL, MySQL, MongoDB, graph and vector databases, REST, GraphQL, RAG and agentic frameworks. Security & compliance: ISO 27001, SOC 2, HIPAA and GDPR. Engineering practices: Git, CI/CD. AI & data: OpenAI, Anthropic, BigQuery, Airflow / Composer and Medallion Architecture. Services & workflows: Micro-services and Temporal.
Education & additional
B.Inf, Computer Science
Griffith University, Australia · 1987-1989
University Medalist · graduated top of year
Languages
English · Native
Japanese · Beginner
Professional interests
Technology-led market disruption, AI and NLP, high-performance team culture, and commercial value through technical excellence.