Commercial agentic AI services
Through Ask the CTO clients, delivered agentic AI services commercially and helped shape practical AI-enabled products.
Lead AI Engineer
Commercial AI products and agentic systems, delivered hands-on.
Hands-on AI and software professional with commercial experience delivering agentic AI services and AI-enabled products. Through Ask the CTO, I work with clients to shape AI opportunities and bring them into production, while helping teams adopt AI tools in product development and software engineering with attention to risk, quality and measurable value. My technical background includes Python, LLM integrations, agentic frameworks, RAG architectures, AWS Bedrock, Google Vertex AI, cloud platforms and data stores.
Through Ask the CTO clients, delivered agentic AI services commercially and helped shape practical AI-enabled products.
For the past two years, helped clients apply AI tooling in product development and software engineering, managing risks while maximising value.
At Talking Point Australia, explored NLP and agent technology deployed on a JavaCard SIM; the innovation received the Golden Palm award at Mobile World Congress.
At Skedulo, led technology teams working with ML and generative AI alongside a global cloud product platform.
Lead the architecture, hands-on development and daily operation of the AI-enabled enterprise SaaS platform being developed and deployed nationally at MEGT through the Innovation and Digital Enablement team as part of an overall enterprise-wide digital transformation programme. Delivered an orchestrated, AI-driven candidate assessment microservice using Vertex AI and Gemini. AI coding tools used in the SDLC include Claude, ChatGPT and Copilot.
Technology: TypeScript, React/React Native, AWS/GCP/Azure, AWS Lambda, GCP Cloud Run, Kubernetes, Postgres, Python, GraphQL, Microsoft Graph APIs, Vertex AI/Gemini, BigQuery, Airflow / Cloud Composer, LangChain/LangGraph and LangSmith, enterprise architecture, micro-services, CI/CD, RAG and vector databases, Temporal.io. Compliance: ISO 27001, GDPR, RFFR and SOC 2.
Led proof of concept work, then the architecture, detailed design and build of a TypeScript-based, agentic B2C platform that catalogues and values household belongings using AI and ML. Brought the team together to create the beta offering, led all sprints and delivered production code as lead engineer. AI coding tools used in the SDLC include Claude and Kimi.
Technology: TypeScript, React/React Native, AWS, AWS Lambda, Kubernetes, Postgres, Python, Anthropic/OpenAI APIs, LangChain/LangGraph and LangSmith, agentic architecture, microservices, CI/CD, RAG, graph and vector databases, WhatsApp and Messenger bot applications, OpenAPI and MCP implementations.
Led the development and daily operation of Motor Platform’s PHP/Laravel, TypeScript, React and React Native marketplace and SaaS offerings on AWS. Partnered with the Head of Product to lead the engineering team in Australia and offshore during a six-month interim CTO engagement.
Led the end-to-end Product and Technology function for a global workforce management SaaS business (including contributing production code). At the core of the platform is an ML based Optimisation engine. Built a high-performance organisation across four countries with product, UX, customer support, cybersecurity, infrastructure, platform, application and solutions engineering capabilities. Championed the Deskless Productivity Cloud and worked across the business to improve customer outcomes and delivery.
Technology: Kotlin, Node.js, TypeScript, React, React Native, Kubernetes, AWS, serverless, PostgreSQL, Python, GraphQL, Salesforce, ML and generative AI. Compliance: HIPAA, GDPR, SOC 2, ISO 27001.
Led a 100-person product and engineering team delivering an AWS-based SaaS platform across the UK, Ireland, France and Australia, serving thousands of businesses and hundreds of thousands of employees. Combined hands-on technical work with product, people, operational and board-level responsibilities.
Technology: Node.js, React, React Native, Go, TypeScript, Salesforce, PostgreSQL, MongoDB and AWS. Compliance: ISO 27001, GDPR.
Created an open-source initiative for IAB VAST/VPAID-compliant video player technology, then built a commercial business serving millions of video ads daily. Sold the business and technology to JW Player in 2014.
Led technology across five game studios in a social and casual gaming group, managing teams and platforms spanning web and mobile.
Technology: Java, native mobile, C++, AWS, Node.js and TypeScript.
Built Yahoo!’s global mobile engineering unit from London and led an organisation of 350+ engineers across the UK, Europe, the US, South America, China, Australia and Southeast Asia. Delivered mobile products including Yahoo! Mail, Yahoo! Finance, the first Yahoo! Mobile Apps and the FIFA World Cup mobile service. Oversaw technology aspects of acquisitions and strategic integrations.
Technology: PHP, C++, native mobile and database technologies.
Led technology and product strategy for an early-stage mobile venture through its 2002 exit.
Led early R&D into natural language processing and agent technology deployed on a JavaCard SIM. The innovation received the Golden Palm award at Mobile World Congress.
Managed Nokia’s Australian mobile R&D centre following the acquisition of my consulting company, supporting the integration of the team into Nokia. Delivered multiple complex software projects across the hardware and software lifecycle for mobile devices and mobile network products.
Technology: C++, embedded JVM, JavaScript and Java.
Built an object-oriented technology consultancy serving telecommunications and finance clients, including HP R&D, Nokia R&D, Macquarie Bank and FAI. Sold the business to Nokia in 1999 to support its Australian R&D presence.
Delivered object technology and distributed computing consulting, and co-authored Mentor, a full-lifecycle object-oriented methodology.
Lead developer for dealing-floor position management software, including development, deployment and operational maintenance.
Cloud & platform: AWS (including Bedrock), GCP (including Vertex AI), Terraform, serverless, Docker, Kubernetes, infrastructure and cloud-native systems. Languages & application: TypeScript, JavaScript, Node.js, React, React Native, Python, Java, Go, PHP, C++, Swift and Kotlin. Data & integration: PostgreSQL, MySQL, MongoDB, graph and vector databases, REST, GraphQL, RAG and agentic frameworks. Security & compliance: ISO 27001, SOC 2, HIPAA and GDPR. Engineering practices: Git, CI/CD. AI & data: OpenAI, Anthropic, BigQuery, Airflow / Composer and Medallion Architecture. Services & workflows: Micro-services and Temporal.
Griffith University, Australia · 1987-1989
University Medalist · graduated top of year
English · Native
Japanese · Beginner
Technology-led market disruption, AI and NLP, high-performance team culture, and commercial value through technical excellence.